VRS/SSB job placement providers

LEARN: Develop your knowledge

Complete the following to build your knowledge about delivering initial job supports.

Follow up services require regular check-ins with the individual to assist the person’s adjustment to competitive integrated employment. The VRS/SSB job placement provider assists the person with initial orientation and onboarding (as appropriate).

The VRS/SSB job placement provider identifies any areas of concern or additional services needed to maintain or advance in employment (e.g., job coaching, reasonable accommodations, assistive technology, assistance with interpersonal communication).

Follow up services also include communicating with the employer (if appropriate) to ensure that essential performance standards are being met and offer assistance and resources to facilitate adjustment to the new position.

1. Read about the find phase in the “Supporting people on waivers” section of this toolkit

2. Watch the VRS training video below about placement and follow up services. Discussion about communicating and delivering initial job supports begins at 24:04 in the video, but you are encouraged to watch the entire video if you haven't already.

REFLECT: Take a quiz

Click on the questions below to reflect on what you've learned about delivering initial job supports (5 minutes).

1. Which of the following does the VRS/SSB job placement provider support the person in thinking through once the person has been offered a job?

Select an answer:

A. Transportation to and from work

Incorrect—the correct answer is D. All of the above. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.

B. Work clothes needed

Incorrect—the correct answer is D. All of the above. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.

C. Supports needed on the job

Incorrect—the correct answer is D. All of the above. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.

D. All of the above

Correct. Once a job seeker has been offered employment, there is a lot to consider, including all of the items listed here.

2. True or False? The purpose of follow-up check-ins is to ensure there are no changes or needed employment supports that have not been addressed or that arise.

Select an answer:

A. True

Correct. VRS/SSB job placement providers should have regular contact with the person to identify changes or needs in areas such as supervisor changes, natural support/work culture, job satisfaction, transportation, hours, housing, childcare, and wage reporting.

B. False

Incorrect—the correct answer is True. VRS/SSB job placement providers should have regular contact with the person to identify changes or needs in areas such as supervisor changes, natural support/work culture, job satisfaction, transportation, hours, housing, childcare, and wage reporting.

3. True or False? VRS/SSB job placement providers are expected to provide job coaching as a part of initial job supports.

Select an answer:

A. True

Incorrect—the correct answer is False. Job coaching is a layered service within a performance-based agreement (PBA). A VRS/SSB job placement provider may have job coaching service added, if the person needs that support.

B. False

Correct. Job coaching is a layered service within a performance-based agreement (PBA). A VRS/SSB job placement provider may have job coaching service added, if the person needs that support.

4. Who is responsible for contacting the waiver case manager if the person will need long-term support funded by a waiver?

Select an answer:

A. The VRS/SSB job placement provider

Incorrect—the correct answer is C. The VRS/SSB counselor. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.

B. The person

Incorrect—the correct answer is C. The VRS/SSB counselor. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.

C. The VRS/SSB counselor

Correct. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.

D. The employer

Incorrect—the correct answer is C. The VRS/SSB counselor. The VRS/SSB counselor updates the waiver case manager to initiate long-term support funded by the waiver.