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Medical Assistance topics:

Fee-for-service

Fee-for-service (FFS) means the state pays your doctor or other healthcare provider directly for your care.

You might have fee-for-service if you are on Medical Assistance (MA). County workers sometimes call this "straight MA". If you have fee-for-service, you are not in a health plan. You must go to a doctor and other providers who take Medical Assistance. 

In this section, see common questions about fee-for-service coverage.

You can use the Minnesota Health Care Programs (MHCP) Provider Directory to find health care providers that serve fee-for-service members. You can also call Health Care Consumer Support at 651-297-3862 or 800-657-3672 for names of healthcare providers or to confirm if a healthcare provider is enrolled with MHCP.

To get care:

  1. Make sure you have received your member ID card. You'll receive it in the mail four to six weeks after you enroll.

  2. Find a healthcare provider using the online provider directory.

  3. Contact your provider to schedule an appointment. 

  4. Find a ride to your healthcare appointment.

  5. Request an interpreter. 

  6. Continue to maintain your MA and eligibility.

Yes. If you have fee-for-service, you can get dental care.

It's important to set up care with a dentist early, before you have an urgent need. Many dentists have long wait lists.

To find a dentist:

  1. Use the Minnesota Health Care Programs (MHCP) Provider Directory to search for a dentist.

  2. Ask the dentist if they are taking new MA patient.

Review Medical Assistance (MA) Dental Services from the Minnesota Department of Human Services for more information.

Your member ID card will arrive by mail four to six weeks after you enroll.

If you need to replace your card, contact your county or tribal office.

All healthcare providers are required to provide interpreter services. When you're on fee-for-service, if you need an interpreter, you can request one when scheduling your appointments.

You can request, at no cost to you:

  • Sign language interpreter services

  • Spoken language interpreter services

  • Interpreter services delivered at medical appointments or phone calls made while trying to access healthcare services

Yes. Fee-for-service can help pay for rides to and from medical appointments. This benefit is called non-emergency medical transportation (NEMT). 

You may get mileage reimbursement or other ride options if you don't have a car or can't drive. Contact your county or tribal office to see if your ride is approved.

Review Medical Assistance (MA) Non-Emergency Medical Transportation from the Minnesota Department of Human Services for more information.

Health Care Consumer Support (HCCS)

Call Health Care Consumer Support (HCCS) at 651-297-3862 or 800-657-3672. HCCS is available Monday through Friday, 8 a.m. to 5 p.m.

Contact HCCS for:

  • Questions about your MA fee-for-service benefits and coverage

  • Finding a doctor, clinic or other provider

  • Help with fee-for-service covered services

  • Free interpreter services and TTY support

County or tribal office

Find your county or tribal office contact information.

Contact your county or tribal office for:

  • Reporting changes to things like your address, phone number, household members, income or job

  • Program eligibility questions

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